The logistics information system: a performance enhancer for the supply chain

Abstract

In the context of a constantly evolving environment, logistics information systems play a key role in optimizing the supply chain. The objective of this study is to examine how the logistics information system influences the overall performance of the supply chain of a pharmaceutical company in Algeria (IMC). A qualitative approach was used, combining semi-structured interviews, participant observation, and document analysis. The findings show that the logistics information system enhances the supply chain's responsiveness by improving information flow and enabling quick adaptation to demand changes. It increases logistical efficiency by reducing waste, improving traceability, and optimizing inventory management. The system also boosts agility by facilitating better planning and scenario simulations, enhancing operational flexibility. Lastly, it supports organizational intelligence, providing reliable data for informed decision-making and real-time corrective actions.