The impact of ITIL best practices on the IT service performance and quality: an empirical study within GE vernova algeria

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NOUASRI Oussama MSSI 2025.pdf (2.4 MB)

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2025-09-28

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Koléa : Ecole Nationale Supérieure de Management

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ITIL, Asset management, IT, ServiceNow, GE -- Vernova Algeria, Operational Efficiency

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https://dspace.ensmanagement.edu.dz/handle/123456789/1744

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Management stratégique et système d’information (MSSI)

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