Leveraging governance, risk and compliance GRC frameworks to enhance technology acceptance and cyber resilience in digital transformation initiatives: case study at the Directorate of Modernization -Ministry of Justice- Algeria

Abstract

This study explores how Governance, Risk, and Compliance (GRC) frameworks can serve as strategic enablers of digital transformation, addressing both human resistance and technical resilience. Using a qualitative methodology, including semi-structured interviews (human and AI experts) and a case study at Algeria’s Ministry of Justice, the research highlights the critical interplay between formal governance structures and informal organizational dynamics. Findings reveal that effective GRC frameworks integrate policies with leadership influence, peer support, and cultural adaptation to enhance acceptance and cybersecurity. AI expertise contributed efficiency and standardization, while human insights ensured real-world adaptability, underscoring the power of hybrid intelligence. The study proposes reframing GRC from a control mechanism to a strategic capability, essential for cross-functional collaboration, adaptive risk management, and sustainable digital adoption. This contextualized approach is particularly vital for emerging economies, where global best practices must be tailored to local institutional realities.