The qualities and characteristics of the effective manager: case study Schlumberger company

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Koléa : Ecole Nationale Supérieure de Management

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Given that managers are responsible for an individual organizational department, any loss of efficiency or productivity could have possibility disastrous implications for business performance overall, because managers have the most direct influence on employees they manage, so they have a vital role to fulfill in all this. However, our researched is essentially based on exposing the qualities and characteristics of the effective manager starting from a problematic that we have formed and the knowledge gained through the academic course, as well focusing on authors previous researches. in this study, we opted for qualitative method followed by an inductive approach, through this project we gathered the data in the Schlumberger company where our research was conducted at the first place and all the same, the information collected through interviews with the employees as well with managers has revealed that the qualities of the effective manager circle around three different themes, the technical managerial skills, conceptual managerial skills and also interpersonal skills and within each theme the specific qualities that answers the best to our problematic ambiguity.

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