Streamlining project management workflows through technology: case study EPE DICOPA

Abstract

In the dynamic landscape of modern business, effective project management is paramount. This thesis explores the transformative impact of digital technologies on project management practices, focusing on the implementation of Monday.com, a cloud-based Work Operating System (Work OS), within a real-world project to launch a new marketplace in Algeria. Through a qualitative case study approach, encompassing document analysis and semi-structured interviews, we examine how Monday.com Work OS is utilized to streamline workflows, enhance communication, and foster data-driven decision-making. The research reveals that while digital tools like Monday.com Work OS offer significant benefits such as increased efficiency, improved collaboration, and real-time project monitoring, their successful integration requires careful planning, comprehensive training, and ongoing support. Challenges such as internet disruptions, declining user engagement, and the need for continuous learning underscore the importance of addressing the human element in technology adoption. By analyzing the implementation process and outcomes, this thesis provides valuable insights and recommendations for project managers and organizations seeking to leverage digital technologies to achieve project success in the digital age. It contributes to the growing body of knowledge on digital transformation in project management, emphasizing the need for a holistic approach that considers both the technical and human aspects of change.