The role of adopting agile approach in enhancing operational performance: a case study of djen-djen port

Abstract

This research investigates how introducing the adoption Agile approach can enhance operational performance within non-software companies such as port operations, focusing on Djen-Djen Port in Algeria. With global logistics growing more unpredictable, ports must become more adaptive and efficient. The study applies a qualitative method, combining interviews, observations, and document analysis to understand how Agile-inspired methods are currently used. The findings reveal that although the port has not formally adopted Agile, several departments use tools such as task boards, daily team check-ins, and short planning cycles. These informal strategies have helped improve communication, responsiveness, and task coordination. However, broader Agile adoption faces hurdles such as traditional management structures, limited digital access, and a lack of specialized training. This study suggests a gradual implementation plan, backed by leadership and ongoing performance monitoring. The findings offer insight into how ports and similar logistics settings can pursue organizational improvement by adapting Agile principles to suit their operational realities.